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Describe a time you received bad service

When it happened
Where did it happen
Who you were with
What happened
Why the service was horrible

There are many occasions when I have received extremely good service at places like hotels, restaurants, government offices etc
But sometimes things went wrong and the experience was not good.
Today I would like to talk about one such incident when I received horrible service at a restaurant
It happened during the last summer.
I had just finished my college and all my friends decided to go for a party.
One of my cousins from Canada, who is also my best friend was also visiting us during that time.
So we decided to go to a newly opened restaurant in our city.
We had heard a lot of good reviews about this restaurant from everyone.
It was a Chinese restaurant located in the centre of our town.
When we reached the restaurant we were told to wait for 1 hour as the restaurant was completely full and there was a waiting period to get inside.
So we had to stand in a queue for more than 1 hour to gain entry inside the Hotel.
The moment we entered the restaurant we noticed the tables were dirty, so we asked the waiter to clean them.
It took them 15 minutes to do the cleaning and then ask us for ordering.
We ordered quickly as we were very hungry.
But despite our repeated requests to hurry up, they took 1 hour to prepare our food.
We also complained to the manager but his response was also not good.
He said we will have to wait as there is huge rush.
Finally, our food came and it did not taste good as it was not cooked properly.
We again complained to the manager but he was not ready to listen to us.
So we paid the bill and left to eat at another hotel
This was the bad service that we received at a restaurant and we will not recommend this restaurant to anyone