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Cue Card (May to Aug 2019), CUE CARDS

IELTS Cue Cards Describe a time you received bad service

Posted: August 15, 2019 at 1:59 pm   /   by   /   comments (0)
  • When it happened
  • Where did it happen
  • Who you were with
  • What happened
  • Why the service was horrible
  • There are many occasions when I have received extremely good service at places like hotels, restaurants, government offices etc
  • But sometimes things went wrong and the experience was not good.
  • Today I would like to talk about one such incident when I received horrible service at a restaurant
  • It happened during the last summer.
  • I had just finished my college and all my friends decided to go for a party.
  • One of my cousins from Canada, who is also my best friend was also visiting us during that time.
  • So we decided to go to a newly opened restaurant in our city.
  • We had heard a lot of good reviews about this restaurant from everyone.
  • It was a Chinese restaurant located in the centre of our town.
  • When we reached the restaurant we were told to wait for 1 hour as the restaurant was completely full and there was a waiting period to get inside.
  • So we had to stand in a queue for more than 1 hour to gain entry inside the Hotel.
  • The moment we entered the restaurant we noticed the tables were dirty, so we asked the waiter to clean them.
  • It took them 15 minutes to do the cleaning and then ask us for ordering.
  • We ordered quickly as we were very hungry.
  • But despite our repeated requests to hurry up, they took 1 hour to prepare our food.
  • We also complained to the manager but his response was also not good.
  • He said we will have to wait as there is huge rush.
  • Finally, our food came and it did not taste good as it was not cooked properly.
  • We again complained to the manager but he was not ready to listen to us.
  • So we paid the bill and left to eat at another hotel
  • This was the bad service that we received at a restaurant and we will not recommend this restaurant to anyone
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